Terms and Conditions

Terms and Conditions

To book onto a trip/course or guiding you/your group must, have first contacted myself via, Facebook, Email or Phone to discuss arrangements, once agreed and confirmed you must complete and send a completed and signed booking form to: Mr C M Allen, 103 Ladysmith Road, Exeter, EX1 2PS or email: kayakguide@hotmail.co.uk. You will receive confirmation of booking via email, txt or phone call.

Payment

Full payment is required at time of booking form completion either by cheque or bank transfer.

Cancellation

If you choose to cancel it must be via, email, facebook or via post. Less than 30 days to start date of booking, no refund, more then 30 days 50% refund.

If kayakguide has to cancel the booking we will offer a full refund or the choice of new dates.

Policy

All customers must accept that kayaking is a dangerous sport and accidents do happen. Kayakguide will not be held responsible for any incidents or accidents, unless we are found negligent in a court of law. Please have aducate personal insurance for the activity in which you are undertaking.

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